Discuss how Macro environmental forces are affecting Education Industry

February 24, 2021

Original Work Please

Would like to use The Coffee Bean and Tea Leaf as reference. But am open to other suggestions.

Write a 700- to 1,050-word paper using information from the service company you work for, or a service company with which you are familiar.

Include the following in the paper:

  • What is your perception of the service the operation provides?
  • Discuss the service the operation provides to their customers.
  • How do the mission, strategies, goals, and tactics of a company determine the management of the organization’s service expectations? Explain.
  • Define three types of service operations. Compare and contrast them.

Provide 3 to 5 examples of how service expectations are established within your organization.

Format your paper consistent with APA guidelines.

Click the Assignment Files tab to submit your assignment.

I have attached the grading guide that the instructor added for us.


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